• 2-5 years of IT support experience; installing, maintaining, and monitoring Server systems and networks.
• Computer Science degree/certificate, Associate or equivalent
• Knowledge of computer networking and Microsoft server
• Excellent oral and written comprehension, and active listening
• A solid understanding of a Windows-based operating systems and Active Directory
• A solid understanding of networking concepts
• Able to maintain a positive and professional attitude and empathy towards the clients
• Service oriented, organized, and punctual
• Have strong analytical and problem-solving skills
• Able to work well in a team and independently
• Professional Certification: MCSE or any other certifications that provide value for the organization, preferred

• Working within Windows 10/11, Windows Server 2016 through 2022, MS Office and Office365, routers and wireless, and a host of other platforms and applications
• Support various customers in and around the Bay Area on site or remotely
• Monitor, maintain, and troubleshoot Windows Server of various versions
• Configure and manage system backups and recovery
• Setups, configure, troubleshoot networking, server hardware, and software problems
• Install and/or upgrade end user workstations and provide end user support when needed
• Author and maintain technical documentation
• Identify tasks which require automation and automate them

At Netrique, we’ve built a culture of expert collaboration, communication and problem solving, so that no issue goes unresolved. Netrique is a direct reflection of our dedicated professional employees who take pride and excel at what they do. If this sounds like you, we’d like you on our team.

Title: IT Support Technician
Skills: Networking, Microsoft, Mac OSX, Office
Date Posted: 5-10-2022
Location: Dublin, CA
Type: Full time

Send your resume to: jobs@netrique.com