Our leadership team is comprised of a perfect mix of industry veterans, engineers, and technicians, all with the same goal: to help your business succeed
and grow!

Meet the individuals that make Netrique great and your best choice for outsourced IT. Each member of our leadership team brings unique skills and great track records that make Netrique the go-to IT firm for small to mid-sized enterprises.

“We look forward to working with you!”

Mary De Palma


Mary joined Netrique in 2003 and brought with her 25 years of combined sales, telecommunications and customer service experience. With changes brought on by the economic downturn, Mary redefined Netrique’s focus and the company is now supporting clients with a growing international footprint, in addition to strengthening relationships with existing long-time local clients.

“My goal is to provide you with exceptional IT support and solutions tailored to your unique needs.”

Al Carvalheira

Founder and COO

Al established Netrique in 1997 after many years in the defense IT industries in operations roles. With over 35 years of IT experience, he and his team are able to provide high-quality IT service to a variety of start-up and small to medium-sized businesses in a variety of industries. His knowledge of IT infrastructure helps ensure that every problem, large or small, is addressed appropriately and effectively.

“I want Netrique to be our customer’s virtual IT department and the single-point-of-contact for all IT needs. Customers can call us with any IT need and we’ll find a solution anywhere in the world!”

Shawn Hensger

Director of Cloud & Collocation

A stand-out at the University of Arizona, Shawn was recruited by Microsoft for the development of Windows XP and Server 2003. Earning his Microsoft Certified Systems Engineer (MCSE) certification, Shawn designed and sold custom IT Solutions upon his arrival in Pleasanton, California. There, he joined Netrique in 2005, where he leads a team of talented technicians and engineers. Shawn’s appetite for bleeding-edge technology is filled by his work in Netrique’s innovative Tech Lab and by supplemental education in: IT project management, network engineering, Windows and Linux systems architecture; iOS environments, ethical hacking, SQL administration; Office 365 migration and administration, network security and VOIP technology.

Sue Simmons

Director of IT Solutions

Sue has worked in a wide variety of industries during her career in IT, which spans over 25 years. From managing Software as a Service releases to implementing firewalls and building virtual server environments, she has a broad base of experiences as a System Administrator. Sue has enjoyed supporting end users and has a talent for explaining technical issues to non-technical users as well. Sue has worked for Netrique since 2011, and has a passion for delivering excellent customer service.

Bryan Carvalheira

Software Engineer, Cloud & Collocation and IT Solutions departments

Bryan came to Netrique with a Bachelors in Computer Science from Sonoma State University. He’s worked in the University’s IT department since mid-2015, while simultaneously consulting on various projects for Netrique before joining the Netrique team full-time. Bryan also worked in DevOps (software development and IT operations) for other technology companies in the Bay Area. With his strong Computer Science background, Bryan is an asset for Netrique and customers in need of high-level solutions.

Clay King

Support Services Manager

With two degrees in Network Security and Information Technology, Clay has worked as a Netrique service technician since 2012. Clay has a strong background in systems management and troubleshooting and he prides himself with his commitment to exceptional customer support. A hard worker, he always strives to do his best work helping customers with IT issues, ensuring their business success.

Choose Netrique for your IT Management

One Company, multiple solutions, keeping your Enterprise on Course.